AI Scribing for Concierge Practices: A Practical Guide
Documentation is the tax clinicians pay for the privilege of practicing medicine, and in concierge settings that tax is heavier than it looks. Your visits run longer. You
Author
Matthew Koucky
AI Async Care Coordination for Clinic Follow-Ups
Every clinic I've worked with has the same hidden tax: the routine follow-up. The two-week check-in after a GLP-1 titration. The "how are you tolerating the new
AI Prior Authorization for Clinics: What Works
Prior authorization is the tax you pay for practicing medicine in the American system. If you run a compounding-focused or concierge practice, you already know the arithm
Refill Turnaround Time Is a Revenue Metric
Every compounding practice I've worked with tracks new patient acquisition obsessively. Very few track refill turnaround time with the same discipline, which is stran
Rx Turnaround Audit for Compounding Practices
If your Rx turnaround has crept past 48 hours and your team is blaming "the pharmacy," you probably have a workflow problem, not a partner problem. In practices
What Actually Triggers a HIPAA Audit or Investigation
Most practice owners I talk to picture a HIPAA audit as some random federal roulette wheel. In reality, audits and investigations are triggered by predictable events, and
How to Audit Your Practice Intake Workflow
Most intake problems are invisible until you sit down and count. A practice will tell me their intake "runs pretty smoothly," and then we clock it: 47 minutes o
Stop Redundant Data Entry in Clinical Handoffs
The average patient in a concierge or compounding-adjacent practice gets asked the same question between four and seven times before they leave the building. Name. Date o
Fixing Compounding Refill Drop-Off With Automation
Refill drop-off is the quiet revenue leak in most compounding-adjacent practices. A patient starts on a protocol, does well for the first two cycles, then something break